Refund policy

We want you to love your purchase. If you’re not completely satisfied, eligible items may be returned within 14 days of delivery for a full refund.

To be eligible for a return, garments must be returned in their original, unworn condition, with all tags attached and free from any signs of wear, alterations, stains, fragrances, or damage.

Once your return has been received and approved, your refund will be issued to your original method of payment. Please allow 5–10 business days for your refund to appear, depending on your financial institution.

Please note that original shipping charges are non-refundable, and customers are responsible for return shipping costs unless the item received was damaged or incorrect.

If you have any questions regarding your return, our team is happy to assist you at officiallytagz@gmail.com